Why Choose Felopateer Palace?
FOR 20 YEARS WE HAVE BEEN STRIVING TO OFFER THE EGYPTIAN MARKET AS AGENT FOR MANY LUXURY BRANDS

HOW CAN I CHECK AN ORDER I PLACED ON OUR ONLINE ?
YOU CAN LOG INTO YOUR ACCOUNT TO TRACK RECENT ORDERS.

Can I See The Watch Before I Buy It?
YES, YOU CAN VISIT ANY OF OUR STORES TO SEE IT.

Does My Watch Come With A Repair Warranty?
YES. YOUR WATCH WILL COME WITH (2-4) YEARS OFFICIAL WARRANTY ACCORDING TO BRANDS POLICY IN OFFICIAL EXCLUSIVE AGENT. YOU MAY REPAIR YOUR WATCH, FREE OF CHARGE, AT ANYTIME WITHIN THE WARRANTY PERIOD AT THE AGENT’S SERVICE CENTER.

HOW LONG DOES IT TAKE TO DELIVER MY ORDER?
Your order will be delivered to your doorstep within 3-4 working days from the time of purchase. You may, also, track your order by clicking on the “CHECK DELIVERY STATUS” button on the top-right header of the website, or by reaching out to us on the “Contact Us” page. Did we have this options ?

CAN I EXCHANGE OR RETURN MY WATCHES ?
Yes. Please review our “Claim and Return” page to learn about our exchange/return policy.

ARE ALL WATCHES ORIGINAL AND AUTHENTIC?
Yes. All products we offer are supplied to us directly from the brand’s official exclusive agent, with their box, papers and the official warranty,